Troubleshooting
General
- I need to register Sandvox, but I can't find my license key/registration code
- Sandvox has crashed. What should I do?
- Sandvox often "locks up" or displays the "rainbow cursor" when carrying out simple tasks. What can I do?
- Spotlight doesn't seem to be working properly with my Sandvox documents
- Sandvox is not registered properly
Publishing and Connections
- Testing my connection fails
- My site looks different when viewed with some web browsers
- After publishing a site, the changes I have made don't appear
- There are strange characters appearing on my site
- A File Download appears as garbled text
- Some of the links in my site open the Finder
- Only my Home Page publishes and there is a large yellow banner across my site
HTML Code
- I can't enter non-HTML code properly
- I have added some custom HTML to my site with unexpected consequences
- Images in my HTML code appear as blue question marks.
Collections
- Why can't I change the Home Page's file name?
- I can't reorder/rearrange/resort some pages in the Site Outline
- A page's summary does not match the page's content
Pagelets
Comments
Images
Contact Forms
Movies
- A Movie on my site does not behave correctly
- A Movie on my site takes too long to load
- Some visitors cannot view a Movie on my site
